Common questions and answers are also available within the bookstore site - MCC-Bookstores.
Q: When can I buy my textbooks?
A: If you order through bookstores.mcckc.edu, you may begin purchasing books up to two weeks prior to school starting (depends on class start date).
If you purchase books at a campus store, you may begin purchasing books up to two weeks prior to school starting (depends on class start date).
Most textbooks for short-term classes are available for purchase one week before the beginning of the first scheduled class meeting.
Books will usually be available for preorder on the website a few days after the previous semester's buyback. We will post the exact dates for preorders on the website as they are determined.
Q: Why is the same book listed several times for my class?
A: New, used and bundled versions of a book will have different ISBNs and they must all be listed as required. When you order from an MCC campus store we will ship you one copy of the book and delete the others from your order.
Q: Can I purchase my textbooks at any campus?
A: No. Not every campus uses the same book for the same class.
Internet classes: Purchase your books online at the Business and Technology bookstore.
All other classes: Purchase your books at bookstores.mcckc.edu or from the campus store on the campus at which your class is held.
Q: If I accidentally purchase the wrong textbook, can I return it?
A: Books can be returned during the first week of class for regular start classes. See the return policy page for off-schedule class returns.
Q: When can I sell my textbook back to the campus store?
A: Student textbook buyback is offered as a service to you and is conducted during finals week of a regular fall, spring, and summer semester. Only books with current market value can be bought back, provided they are in good condition. You may receive up to 67% of the original purchase price. For books that will be used by one of the MCC campuses, the average buyback price is 50% of the new book price.
A wholesale book company may purchase books, for a reduced wholesale price, that are no longer needed by MCC, if they have current market value and are in good condition.
Q: When can I buy my books with Pell Grants or other financial aid?
A: You may charge books and supplies after verification of awards has been posted to your account and the information is sent to the bookstore.
Check your Student Center account at myMCCKC to see if your award has been posted to your account. Awards will be transferred to the bookstore two-three days after they are added to your account.
Q: How do I cancel my order?
A: Once an order is placed, it cannot be canceled. Please refer to the return policy.
Q: How do I get a refund if I return an item?
A: See the return policy page.
Q: What are "bundles"?
A: Bundles are packages that contain a textbook along with other course material that may assist you in your studies. These additional course materials may include such items as study guides, CD-ROM software and pass codes to textbook companion websites. Bundles are typically packaged and stored as a single unit. Opened bundles may not be returnable.
Q: What is the average price of a used textbook?
A: Used textbooks are typically priced at 75% of the retail price of the new book.
Q: What forms of payment do you accept?
A: The Campus Store accepts cash, checks with proper identification, VISA, MasterCard, Discover and student financial aid. At this time the bookstores.mcckc.edu site is not able to process Discover cards.
Q: Is it safe to use my credit card or other personal information at bookstores.mcckc.edu?
A: Yes. All your login and billing information is sent via encrypted SSL. And bookstores.mcckc.edu will never sell or distribute any of your account information to third parties.
Q: Why can I not find my class section number?
A: There are three possible reasons:
- The section is not offered through the campus. Please order books for internet classes through the Business and Technology bookstore. Please order all other books through the campus offering the class.
- The section is a lab. Lab books are included under the lecture section number.
- The section has been added since enrollment started and the addition has not been made in the system.