Technical Support

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Blackboard

Monday - Thursday 7:00am to 8:00pm
Friday 7:00am to 4:30pm
Sunday 12:00pm to 8:00pm
Telephone: 816.604.4490
After hours email support: DESHelp@mcckc.edu


Frequently Asked Questions

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Blackboard is accessible through myMCCKC or this direct URL – https://bboard.mcckc.edu. Enrolled students can log in to Blackboard with their myMCCKC UserID and password. For login assistance, including password problems, contact Information at 816.604.1000.
Classes are not visible until the start date of the course. If you are having trouble viewing your course, contact your instructor.
MCC online courses are designed with the expectation that students will have regular access to current computer technology, up-to-date software, and a reliable broadband internet connection. Some courses require additional software installation; students must be able to install the necessary software on their computer to successfully complete the course. MCC cannot guarantee that all required course software will be available on campus computers.

Please check Blackboard Supported Browsers and Operating Systems to confirm that your operating system and browser are supported.
A supported browser must also be configured correctly. Use the Browser Requirements check to determine whether the necessary plugins and features are installed/enabled.
Last Modified: 3/1/12