Technical Support

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Office Hours

Monday - Friday: 8 a.m. - 4:30 p.m.

Call 816.604.1000


We reply to all emails within one business day.


Support for Online Systems

Having technical problems with one of our online systems? Help is available in a variety of ways from MCC Technical Support.

Announcements and current issues are posted in the blog below. Also, answers to common questions about MCC online systems such as myMCCKC, BlackBoard, and student email can be found by exploring these Technical Support pages.

If you still have questions, you can call or email us. Check out contact options on the right.

Tech Support Blog

BlackBoard Certificate Error
Friday, January 23, 2015
There is an issue with BlackBoard's certficate and they have been informed of the problem. The website is actually safe. You should see the option to proceed or continue and it safe to do so. This issue will be resolved soon, but for now just continue to BlackBoard without any concerns.
Email Log In
Wednesday, April 23, 2014
Recently we fixed an issue with the password syncroniztion function and your student email account. You will now find that you log directly in to your student Gmail account. In order to sign in you must use your full student email address as your user-id. The format for this is Your password is still the same as your myM ...


myMCCKC and BlackBoard access
Friday, February 07, 2014
On Friday evening, Feb. 7, Saturday Feb. 8, and Sunday Feb. 9, access to your myMCCKC account will not be available.   Blackboard will be still accessible through the direct URL - 

Please save this direct URL and use it for access to your classes during this maintenance period or any time myMCCKC i ...


Screen not advancing to the next page?
Wednesday, September 04, 2013

If you're in the secure MCC site and you're stuck on a page that's only spinning in the upper right corner, you'll need to change your compatibility view setting. 

 For information about setting compatibility view, call MCC technical support at 604-1000, or go to:



BlackBoard scheduled maintenance.
Tuesday, March 12, 2013
BlackBoard is offline for scheduled maintenance and will be accessible after the maintenance is complete, which we anticipate to be sometime on Tuesday, or early Wednesday.


Last Modified: 6/27/13