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Technical Support



Technical Support Blog

Having technical problems with one of our online systems? Help is available in a variety of ways from MCC Technical Support.

Announcements and current issues are posted in the blog below. Also, answers to common questions about MCC online systems such as myMCCKC, BlackBoard, and student email can be found by exploring these Technical Support pages.

If you still have questions, you may call or email us.

Office Hours

Monday to Friday: 8:00am - 4:30pm
816.604.1000

If you prefer to send an email, we will respond within 48 hours.

Tech Support Blog

Thursday, Sept. 29, 2016

MCC is currently doing an update to our systems. We are sorry for any inconvenience this may cause as are systems are up and down during this time. The myMCCKC is expected to be fully functioning by Oct. 6th. During that time you will be able to view things in your account but will not be able to change things such as passwords, enrollment, etc. For other systems you can go straight to them by following these links

Resources:

Blackboard

Online Catalog

Online Database

Student E-mail

Employee E-mail

InfoExchange

Wednesday, Aug. 31, 2016

Microsoft is now offering Office 365 free for students. This free version comes with 1TB of cloud storage. All you need for this is any valid school email address such as your MCC student email, for example S#######@student.mcckc.edu.

products.office.com/en-us/student/office-in-education

Any issues with this free service will be supported by Microsoft. MCC has no access to Microsoft's systems to support you with any issues that arise.

support.office.microsoft.com

Last Modified: 9/29/16