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Business & Consulting Services

Institute for Workforce Innovation
1775 Universal Avenue
Kansas City, MO 64120

Telephone: 816.604.1000
Fax: 816.759.1150 

To request more information:

Career Training for Me

Training for Employees


In this economy, it’s more important than ever to optimize your employees’ performance.

For over 25 years, MCC has served Kansas City’s workforce, providing customized training and consultative services designed to enhance employee skills and maximize productivity.  

Our performance consultants are experts in their fields. Their training and guidance lend a real-world value that can be customized to benefit employees from executives to front-line workers.

Customized Training & Consulting Services: 


Are you pleased with how your employees do their work? Do they have the skills to do their jobs? We can help you identify key performance improvement areas and how to increase profits through hiring, promotion, training and process changes.

Call Center Training

We’ll provide you with an instructional software package for training call center employees that will prepare them with the highest industry standards for customer service.

CNC Training

Our partnership with LearnCNC™ lets us offer training and certification on Haas equipment.

Employee & Team Training

Finding and retaining good employees improves productivity and services. Our leadership development courses and change management services address most facets of business, and we can custom design a program to fit the specific needs of your company.

Environmental Health & Safety

Protect your most valuable resources with customized environmental health and safety management. No matter the industry, creating and maintaining a safe work environment is a critical business concern. Our technical courses on high hazards, occupational safety and environmental compliance will keep you and your employees in the know on the latest standards.

Healthcare Consulting & Training

Our comprehensive services will help you manage change, reduce medical errors and improve your operations. We have a new, state-of-the-art facility equipped with a virtual hospital and a host of simulated clinical environments to give healthcare clinicians hands-on learning.

Human Resources

Align your HR strategy to the goals of your organization and bring out the best in your employees. We’ll identify performance improvement areas and show you how to increase profits through hiring, promotion, training and process changes.

Manufacturing Technology

When your employees need to train, upgrade or refresh their knowledge and skills, we can help. Our multi-million dollar machine tool labs are perfect for your employees to get hands-on training and skill upgrades, or our consultants can work on-site at your location.

Missouri Training Funds

We have the distinction of being one of a select group of institutions in Missouri authorized to assist qualified businesses in securing state funding for their training initiatives. We are the regional administrator of funds for the Missouri Customized Training program, the New Jobs training program, and the Job Retention and Retraining program.

OSHA Training Institute Education Center

Whether the instruction is at your site, in our advanced labs or specialized confined-space simulator, our industry-experienced consultants and instructors ensure your employees understand the importance of maintaining a safe work environment. We will help your company comply with federal OSHA guidelines so insurance costs stay down and your people are safe.

Sustainable (Green) Solutions

Sustainability is our first priority in every solution we offer. Go green with our customized, sustainable solutions in quality management, manufacturing and environmental health and safety.

Quality Management

Our solutions reduce lead time, increase productivity, improve quality, reduce costs and increase profitability. We’ll consult directly with your team to customize a lean program that’s right for you, including Lean Enterprise Service and International Organization for Standardization practices.

Last Modified: 6/1/18