Veterinary Receptionist

A receptionist in a veterinary office must be able to work with both humans and animals in a caring manner.

The receptionist greets patients and their owners, making them feel welcome and safe. Receptionists may answer phones, schedule appointments, collect payments and dispense medications. They communicate client and patient information to the veterinarian or veterinary technician to aid in patient care.

Veterinary receptionists must have great communication and customer service skills, as every person who comes into the office will come in contact with the receptionist.

General education courses

MCC-Online
Offered during spring, summer and fall sessions

• ANHS 100 Introduction to Veterinary Practice Management
• ANHS 130 Veterinary Terminology
• ANHS 140 Animal Diseases of Canine, Feline and Exotic Pets

MCC-Maple Woods
Hybrid class offered during spring and fall sessions

• ANHS 150 Animal Care and Sanitation

---

Are you interested in becoming a certified veterinary practice manager?

The Veterinary Hospital Managers Association requires the completion of eighteen (18) college credit hours in management related courses to sit for the certification examination.

MCC offers online and on campus management related courses to help you achieve your goal.

The following management related courses are offered online:

• ACCT 101 Accounting Principles I (3 Cr.)
• BUSN 105 Business Communications (3 Cr.)
• BUSN 150 Marketing (3 Cr.)
• BUSN 200 Business Management (3 Cr.)
• BUSN 240 Human Resources Management (3 Cr.)
• BUSN 270 Legal Environment of Business (3 Cr.)
• VETT 100 Veterinary Practice Management (2 Cr.)

Visit the Veterinary Hospital Managers Association website for requirements for the Certified Veterinary Practice Manager examination.